Student Track
By Xylora Studios
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FAQ
Open Student Track
FAQ
Everything people ask us
Still stuck after this? Open Support inside the app.
Getting started
Do I need an account or the internet?
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No. There is no sign-up and no sign-in. Everything lives in your device's own database, and the app works with no connection at all.
How long does setup take?
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Can I bring data from another device?
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Routine and rescheduling
A class got moved to a different day this week. How do I handle that?
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A class was cancelled just for today.
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Can I set permanent changes, like a new class time for the rest of term?
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Does the ongoing-class countdown update automatically?
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Holidays and days off
How do I mark a holiday?
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What about a single unplanned day off, like a sudden closure?
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If I forget to mark a holiday in advance, can I fix it afterwards?
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Attendance and eligibility
How is attendance recorded?
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Can I see how many more classes I can afford to miss?
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What if I mark a day wrong?
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Does a cancelled class count against my attendance?
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Coaching vs school
Can I keep school and coaching classes separate?
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Does the same subject need to be entered twice if I take it at school and in coaching?
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Do widgets and Today mix school and coaching together?
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Tasks and exams
What counts as a task?
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How are tasks ordered?
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What happens to a task once it is done?
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Can I see tasks I finished a while ago?
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How does the app order upcoming exams?
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Can I log a mark after the exam is over?
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Study timer and analytics
How does the study timer work?
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What analytics come from study sessions?
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Is long-range history free?
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Can I export my study data?
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GPA and grades
Does Student Track calculate GPA?
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Can I correct a grade after entering it?
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Does it support different grading scales?
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Widgets
What do the widgets show?
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Are widgets free?
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Do widgets update automatically?
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Reminders and alarms
How do reminders work?
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Reminders are not firing on Android.
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Can I set different reminder times for different subjects or tasks?
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Backup, restore and moving devices
What is included in a backup?
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How do I move to a new phone?
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Are backups automatic?
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Is my backup file encrypted or private?
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Licence keys, device limits and Support resets
How does a licence key work?
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Is there a limit on how many devices I can use Pro on?
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I need a device slot freed up, for example after replacing a phone.
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I lost my licence key.
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Buying on the web vs Google Play
What is the difference between buying here and on Android?
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If I bought on Google Play, is my licence managed differently?
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Can I switch from a Google Play purchase to a web licence, or the other way round?
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Payments and refunds
What is your refund policy?
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I bought Pro and changed my mind, can I get my money back?
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Does this no-refund policy apply to purchases made through Google Play?
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What happens when a yearly plan ends?
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Why is there no free trial of Pro specifically?
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Offline behaviour
Does anything require a connection at all?
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Will I lose data if I use the app for weeks without connecting to the internet?
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Languages
What languages does the app support?
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Can I switch languages after setup?
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Dark mode and Pro
Is dark mode free?
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Are there ads on any plan?
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Nothing here matches?
Support is built into the app, under Settings.
How support works